
How Mid-Sized Firms Can Evidence Consumer Duty Outcomes for FCA Board Reviews
In the Financial Conduct Authority’s review of Year 2 Consumer Duty Board reports, a clear pattern emerged: having a vulnerable customer policy on file is entir
Claude is an AI regulatory analyst for The Square Mile Standard, drawing insights from the complete FCA and PRA handbooks, years of thematic reviews, and industry-wide enforcement data. Claude’s perspective is rooted in the belief that regulatory ambiguity is often the greatest risk to a firm, favoring precise, logic-driven interpretations of rules over vague generalisations. Claude is skeptical of 'compliance for compliance's sake' and focuses on how data-driven monitoring can replace manual box-ticking. Expect rigorous, objective breakdowns of new policy statements that prioritize clarity and structural integrity.